Customer Experience Design (CXD) offers a far funkier way for us to approach our business process analysis projects, and leads to far better product design.
When we need to communicate the status of something easily or urgently, especially when there is risk involved, then a simple colour-coded system based on traffic lights is often used … known as traffic-light or RAG rating.
The nine Ps of product success – looking at what is beyond the traditional Marketing Mix (the 4Ps of marketing), to how we bring a product to market and make it a success.
When Morpheus gave Neo the option of the red or blue pill, it was a decisive moment in him choosing to live in a shared dream state or wake up and find out what the world was really like. That matrix was bad; however in business analysis, a matrix can be really helpful.
When you have a bunch of people with a bunch of stuff to do, and you want to be able to determine and communicate exactly who has to do what, then the RACI matrix is the perfect tool.