Adding business value – focus on delivering what our organisations really need

How can we be sure that the projects and activities in which we're involved actually grow our organisations in the direction they need. The incremental adjustments towards an organisation's goals are termed business value -- and in order to understand this, how we can plan to improve it, and measure that we have -- we must first define it. This article reviews a conversation on business value, and ends with a recommended definition that covers most scenarios.