Understanding Capability, Competence, and Capacity

Ever been confused over what people are talking about when they use the terms capabilities, competencies, and capacity? In everyday business communications these terms are often used interchangeably. Even the thesaurus and dictionary definitions suggest they are alternatives for each other. What is this about? Of course, language evolves and meanings shift gently with each new generation. There is a risk, though, … Continue reading Understanding Capability, Competence, and Capacity