Leadership capability patterns: Process

Part of an ongoing series of articles on leadership capability patterns; this article looks at some leadership patterns that relate to process and tools. In 1994, I had just launched out into the scary world of contracting and took on a role with Royal Mail (the UK postal system). My role there lasted for six years, and … Continue reading Leadership capability patterns: Process

3 Steps to developing a RACI matrix

When Morpheus gave Neo the option of the red or blue pill, it was a decisive moment in him choosing to live in a shared dream state or wake up and find out what the world was really like. That matrix was bad; however in business analysis, a matrix can be really helpful. When you have … Continue reading 3 Steps to developing a RACI matrix