It’s structure, not culture, that kills change

Are you attempting a large-scale transformation, taking your organisation on a journey to a leaner, fitter future so you can deliver delightful quality customer experiences responsively, seizing market opportunities or tackling problems even before they appear? If so, then you’ve probably drunk the cool-aid that it’s all about culture, that you have to change the … Continue reading It’s structure, not culture, that kills change

Leadership capability patterns: Culture

Part of an ongoing series of articles on leadership capability patterns; this article looks at some leadership patterns that relate to culture and behaviour. In 2006, I joined Sky TV in the UK on their project. Sky already had over 8 million customers with satellite subscription, and had just acquired Easynet, bringing in another 1 million broadband accounts. … Continue reading Leadership capability patterns: Culture